Some Datadog metrics are missing for Postgres databases

Incident Report for Render

Resolved

The missing metrics will start to work again after the next maintenance cycle. If you would like this sooner, please reach out to support@render.com.

Posted Aug 24, 2023 - 22:32 UTC

Monitoring

A fix has been implemented; however, it requires a database restart to enable the six metrics again. Please reach out to support@render.com if you would like it to be enabled; otherwise, the metrics will be available again after the next maintenance period.

Posted Aug 18, 2023 - 20:41 UTC

Investigating

The "system.*" metrics are missing for some users using the Postgres Datadog integration. The rest of the metrics are still functional, and there is no impact on the uptime of the database itself.

See https://render.com/docs/datadog#available-metrics for a complete list of metrics Render provides.

Render engineers are investigating the root cause of the issue.

Posted Aug 17, 2023 - 16:26 UTC

This incident affected: Oregon (PostgreSQL), Frankfurt (PostgreSQL), Ohio (PostgreSQL), and Singapore (PostgreSQL).