Platform emails not being sent

Incident Report for Render

Resolved

This incident has been resolved.
Posted Oct 24, 2026 - 07:41 UTC

Monitoring

We have applied a fix and see messages successfully delivering. We are monitoring for any further issues.
Posted Oct 24, 2026 - 07:30 UTC

Identified

Transactional emails for platform events, including but not limited to new account sign-up email confirmations, service build/deploy failure notifications, password resets, etc. are currently failing to send. We are currently addressing the issue.
Posted Oct 24, 2026 - 07:11 UTC