Partial metrics outage

Incident Report for Render

Resolved

This incident has been resolved.
Posted Nov 20, 2023 - 22:27 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 20, 2023 - 22:20 UTC

Identified

Starting approximately 21:40 UTC, metrics collection was impaired for some services and databases across all regions. Users may see gaps in metrics graphs where values appear to drop to 0. The issue has been resolved.
Posted Nov 20, 2023 - 22:10 UTC
This incident affected: Frankfurt (Metrics/Logs), Ohio (Metrics/Logs), Singapore (Metrics/Logs), and Oregon (Metrics/Logs).