DockerHub Image Deploys Failing

Incident Report for Render

Resolved

Our mitigation is working and the errors have stopped.
Posted Nov 01, 2024 - 20:38 UTC

Monitoring

We have applied another mitigation and are no longer seeing errors. We will continue monitoring error rates.
Posted Nov 01, 2024 - 19:35 UTC

Identified

The issue has recurred. We are working on implementing a more permanent fix.
Posted Nov 01, 2024 - 17:54 UTC

Monitoring

We have mitigated the issue and are monitoring failures to ensure it doesn't reoccur.
Posted Nov 01, 2024 - 16:30 UTC

Investigating

There is an issue pulling public images from DockerHub. This means that deploying a public DockerHub image that doesn't specify a registry credential may fail.

We are working on a fix. In the meantime, specifying your own credentials should avoid the current disruption.
Posted Nov 01, 2024 - 16:01 UTC