One-off Jobs stuck at Pending

Incident Report for Render

Resolved

This incident has been resolved.

Posted Nov 17, 2023 - 17:24 UTC

Monitoring

We've identified the cause and have applied a fix. We will continue to monitor.

Newly submitted Jobs will execute as expected. Any stuck Jobs have been marked as cancelled.

Posted Nov 17, 2023 - 16:53 UTC

Update

We are continuing to investigate this issue.

Posted Nov 17, 2023 - 16:22 UTC

Investigating

We're investigating reports that One-off Jobs are stuck at Pending.

This impacts One-off Jobs being executed under a Web Service, Background worker or Cron job.

Posted Nov 17, 2023 - 16:20 UTC

This incident affected: Oregon (Web Services, Cron Jobs, Background Workers), Frankfurt (Web Services, Cron Jobs, Background Workers), Ohio (Web Services, Cron Jobs, Background Workers), and Singapore (Web Services, Cron Jobs, Background Workers).