Intermittent request errors for web services

Incident Report for Render

Resolved

We've fixed the underlying issue and everything is fully operational. We are separately investigating the traffic spike that led to the incident.

We understand that any downtime is unacceptable, and we've been working on changes to our underlying architecture to better handle similar incidents. We'll keep you posted as we roll these changes out.

We will publish a root cause analysis for this incident shortly.
Posted Jun 16, 2021 - 17:11 UTC

Monitoring

We've resolved the immediate issue and all sites are back online. We will post another update here shortly.
Posted Jun 16, 2021 - 17:04 UTC

Update

We've implemented a fix and all affected services are coming back online.
Posted Jun 16, 2021 - 16:59 UTC

Identified

We've found the issue (a rapid unexpected spike in traffic) and are working to fixing it.
Posted Jun 16, 2021 - 16:49 UTC

Update

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Posted Jun 16, 2021 - 16:48 UTC

Investigating

We're looking into intermittent request errors for HTTP services and static sites.
Posted Jun 16, 2021 - 16:45 UTC
This incident affected: Static Sites.