From 08:47 to 09:11 UTC, all incoming web traffic in every region failed to reach services and returned 500 errors instead. Our dashboard and API were down too. Background workers, private services, and cron jobs were not affected. The upstream provider has recovered now, and we’re no longer seeing any issues on our side.
Posted Dec 05, 2025 - 09:36 UTC
Update
The upstream provider is recovering, and we’re seeing recovery on our side too.
Posted Dec 05, 2025 - 09:20 UTC
Monitoring
Access to services is now recovering, and we are continuing to monitor.
Posted Dec 05, 2025 - 09:20 UTC
Identified
We're experiencing issues with an upstream provider.
Posted Dec 05, 2025 - 09:07 UTC
Investigating
We're investigating services not being accessible
Posted Dec 05, 2025 - 09:01 UTC
This incident affected: Render Dashboard, Render Website, Render Platform API, Render REST API, and Static Sites.